diff --git a/Bot/main.py b/Bot/main.py
index 3a4a283..c639636 100644
--- a/Bot/main.py
+++ b/Bot/main.py
@@ -44,6 +44,7 @@ config = {
     "username": "",
     "password": "",
     "sub_name": "",
+    "ban_template": "",
     # numeric settings are stored as integers here rather than strings
     "max_days": 180,
     "max_posts": 180,
diff --git a/Bot/utils/actions.py b/Bot/utils/actions.py
index d3e557f..ed183f9 100644
--- a/Bot/utils/actions.py
+++ b/Bot/utils/actions.py
@@ -33,13 +33,20 @@ def get_flair(flair: str) -> Flair:
 
 
 def modmail_removal_notification(submission: Row, method: str) -> str:
+    try:
+        from config import config as bot_config
+        ban_template = bot_config.get("ban_template", "[Deleted post](https://reddit.com/comments/{post_id}).\n\nDeleting an answered post, without marking it solved, is against our rules.\n\nYou can read [our rules](https://reddit.com/r/MinecraftHelp/wiki/rules) to see if you're eligible to appeal this ban.")
+    except Exception:
+        ban_template = "[Deleted post](https://reddit.com/comments/{post_id}).\n\nDeleting an answered post, without marking it solved, is against our rules.\n\nYou can read [our rules](https://reddit.com/r/MinecraftHelp/wiki/rules) to see if you're eligible to appeal this ban."
+
+    ban_text = ban_template.format(post_id=submission.post_id)
     return f"""A post has been removed
 
 OP: `{submission.username}`
 
 Title: {submission.title}
 
-Post ID: https://old.reddit.com/comments/{submission.post_id}
+Post ID: https://sh.reddit.com/comments/{submission.post_id}
 
 Date created: {submission.record_created}
 
@@ -47,11 +54,8 @@ Date found: {submission.record_edited}
 
 Ban Template;    
 
-    [Deleted post](https://reddit.com/comments/{submission.post_id}).    
-        
-    Deleting an answered post, without marking it solved, is against our rules.     
-
-    You can read [our rules](https://reddit.com/r/MinecraftHelp/wiki/rules) to see if you're eligible to appeal this ban."""
+    {ban_text}
+"""
 
 
 # default template used when resetting the configuration.  this mirrors
@@ -68,6 +72,7 @@ config = {
     "username": "",
     "password": "",
     "sub_name": "",
+    "ban_template": "",
     # numeric settings are stored as integers here rather than strings
     "max_days": 180,
     "max_posts": 180,