diff --git a/Bot/utils/actions.py b/Bot/utils/actions.py
index ed183f9..3e6526b 100644
--- a/Bot/utils/actions.py
+++ b/Bot/utils/actions.py
@@ -35,9 +35,9 @@ def get_flair(flair: str) -> Flair:
 def modmail_removal_notification(submission: Row, method: str) -> str:
     try:
         from config import config as bot_config
-        ban_template = bot_config.get("ban_template", "[Deleted post](https://reddit.com/comments/{post_id}).\n\nDeleting an answered post, without marking it solved, is against our rules.\n\nYou can read [our rules](https://reddit.com/r/MinecraftHelp/wiki/rules) to see if you're eligible to appeal this ban.")
+        ban_template = bot_config.get("ban_template", "Your custom ban message is not configured. Please contact the moderators for more information.")
     except Exception:
-        ban_template = "[Deleted post](https://reddit.com/comments/{post_id}).\n\nDeleting an answered post, without marking it solved, is against our rules.\n\nYou can read [our rules](https://reddit.com/r/MinecraftHelp/wiki/rules) to see if you're eligible to appeal this ban."
+        ban_template = "Your custom ban message is not configured. Please contact the moderators for more information."
 
     ban_text = ban_template.format(post_id=submission.post_id)
     return f"""A post has been removed
diff --git a/example.env b/example.env
index 4d27919..2c0a351 100644
--- a/example.env
+++ b/example.env
@@ -15,4 +15,6 @@ SUB_NAME=example_subreddit
 MAX_DAYS=180
 MAX_POSTS=180
 SLEEP_MINUTES=5
+# Ban template option
+BAN_TEMPLATE=your_ban_template_here